Shipping & Returns
Shipping Your Order
As a general rule, orders are sent within 24 hours of receipt of payment or according to the date stipulated by the customer, in any of the delivery ranges, Morning, Afternoon or Any Time, it must be taken into account that to deliver In the morning the order must meet at least one day in advance before 4pm and for shipments in the afternoon, for deliveries on the same day, the order must be fulfilled in the morning hours before 11am.
Transportation costs may vary depending on the type of product requested and / or the distance of delivery. We advise you to group all your articles in one order. We cannot combine two different orders, and the shipping costs apply to each one individually. We are not responsible for the damages that your shipping package may suffer, but we do our best to protect all fragile items.
Exchange or Returns
The notice of change or return must be made the same day of receipt of the order, you must inform the reason for your request; Our company will study the case and if it complies with the return policy we will do what is pertinent to make the exchange or return.
The products to be exchanged or returned must be in the same state in which they were received.